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Ash Marton Realty

Your Complete Tenant's Guide

Your rights, responsibilities, and everything you need to know about renting with Ash Marton Realty.

Renting With Ash Marton Realty

We believe every tenant deserves a positive rental experience. From application to move-out, our property management team is here to support you.

Applying for a Rental Property

To apply for one of our properties:

  1. Attend an open home or book a private inspection
  2. Submit your application online through our portal
  3. Provide supporting documents — identification, proof of income, rental references
  4. Our team will assess your application and respond promptly

Your Rights as a Tenant

Under the Victorian Residential Tenancies Act, tenants have the right to:

  • Quiet enjoyment — your home is your space, with proper notice required before entry
  • Timely repairs — landlords must respond to urgent repairs within prescribed timeframes
  • Bond protection — your bond is held by the RTBA, not your landlord
  • Minimum standards — heating, hot water, and safety features must be maintained
  • Privacy — your landlord or agent must give at least 24 hours' notice before inspections

Your Responsibilities

As a tenant, you are expected to:

  • Pay rent on time
  • Keep the property reasonably clean and in good condition
  • Report maintenance issues promptly
  • Not make alterations without written consent
  • Allow access for routine inspections with proper notice
  • Give the required notice period before vacating

Paying Your Rent

Rent is due on the date specified in your lease agreement. Payments can be made through our online portal for your convenience.

Maintenance Requests

If something needs fixing, lodge a maintenance request through our online system. For urgent repairs (burst pipes, gas leaks, electrical faults), contact our office immediately.

Submit a maintenance request

Routine Inspections

Routine inspections are conducted every 3-6 months. Your property manager will give you at least 7 days' notice. These inspections help ensure the property is being maintained and identify any issues early.

Moving Out

When you are ready to vacate:

  1. Give notice in writing as required by your lease
  2. Clean the property thoroughly (or arrange professional cleaning)
  3. Arrange a final inspection with your property manager
  4. Return all keys and access devices
  5. Your bond will be processed after the final inspection

Need Help?

Contact our property management team if you have any questions about your tenancy.